Common Issues in Huawei Phones – How to Fix them

Huawei phones are popular worldwide for their innovative features and affordability, but like all other smartphones, they also face some common issues that users encounter. Here are some of the most common problems users face and the best ways to fix them.

Battery Drain

One of the most common problems that Huawei users face is battery drain. This can be due to various reasons, including running too many apps, enabling GPS and Wi-Fi, and other functions that consume more battery. To fix this issue, follow these steps:

Steps to Fix Battery Drain

  • Disable GPS and Wi-Fi when not in use
  • Uninstall unused apps
  • Reduce screen brightness and timeout
  • Turn off vibrations and haptic feedback
  • Use battery-saving mode when needed


Another common problem faced by Huawei phone users is overheating. This can be due to various reasons such as playing games for extended periods, charging the phone for a long time, or installing apps that consume a lot of resources. To fix this issue, follow these steps:

Steps to Fix Overheating

  • Close all running apps and restart the phone
  • Avoid using the phone while charging
  • Reduce the number of apps running in the background
  • Turn off unnecessary functions like GPS and Wi-Fi
  • Remove the phone case when charging to ensure better ventilation.

Slow Performance

Sometimes, Huawei phones may experience slow performance due to various reasons such as too many apps installed, outdated software, or insufficient storage. To fix this issue, follow these steps:

Steps to Fix Slow Performance

  • Uninstall unused apps
  • Clear cache and data regularly
  • Check for software updates and install them if any are available
  • Use an external memory card to expand storage if needed
  • Factory reset the phone as a last resort.

Connectivity Issues

Huawei phone users may face connectivity issues such as slow internet speeds, poor Wi-Fi signal strength, or problems connecting to mobile data. To fix this issue, follow these steps:

Steps to Fix Connectivity Issues

  • Check the network coverage and signal strength
  • Restart the phone and the router
  • Check for software updates
  • Reset network settings
  • Contact your service provider for further assistance.

Screen Problems

Screen problems such as cracks, broken displays, or touch issues are common problems faced by Huawei phone users. To fix this issue, follow these steps:

Steps to Fix Screen Problems

  • Contact the manufacturer for warranty or repair services
  • Visit a professional repair center
  • Replace the screen yourself using a repair kit if you have the skills
  • Buy a new phone if the cost of repair is too high.

Related: Common Problems in Android Phones

We have also written dedicated articles for all Huawei phones out there.

Select Your Huawei Device to Fix Common Problems

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How to Fix Common Huawei Phones Issues?

Are you having trouble with your Huawei Phones? Maybe it’s not charging properly, the screen is cracked, or it just doesn’t seem to be working right.

In this article, we will go over some of the most common Huawei Phones issues and how to fix them.

Common Problems in Android Phones

Note: We at doesn’t have any responsibility if things go wrong at any point. Go ahead and check out how to fix common issues in Huawei Phones right now.

High Battery Drainage Problem in Huawei Phones

How to Fix Phone Battery Problem

In the Huawei Phones case, you are getting a top-notch processor, which can easily handle any multi-tasking, long gaming sessions, and heavy usage in a pretty smooth manner.

The power-hungry cores need an enormous amount of battery juice to provide top-notch results, which eventually leads to faster battery drain.

You might have also noticed this in your user experience as the phone doesn’t even survive more than five hours of screen time.

There are some other cases such as you are not using the original Huawei charger too. So, here’s the method to fix the fast battery drain issue on Huawei Phones.

How to Fix Huawei Phones Battery Draining Fast?

  • Go to settings → Battery → Show full device usage, to check screen time.
  • Turn Off the Auto brightness feature from the settings menu.
  • Open Settings → Apps → uncheck Show Notification of useless apps.
  • Turn Off Wi-Fi, Bluetooth, GPS, and mobile hotspot.
  • Reduce screen time to less than a minute.
  • Check out official software updates.
  • Don’t overcharge the phone.

Screen Gets Stuck & Unresponsive in Huawei Phones

Fix Phone Screen Problem

You have purchased the Huawei Phones for a smooth user experience and seamless touch response. But sometimes, you will notice that the screen will be stuck and doesn’t move after several swipes.

The display might have been damaged so why you are facing unresponsiveness on the screen.

If that’s the case, try to replace the product or ask for a refund if the device is under warranty period.

But before you dive into all of that hassle, let’s try some tricks to solve the screen response problem.

How to Fix Huawei Phones Keeps Freezing?

  • Simply Restart your phone using the Power button.
  • You can also Boot your phone into Safe Mode.
  • Install the Display Tester app to examine the screen properly.
  • The last step will be to Factory Reset the device.

Huawei Phones Stuck on Boot Screen

Fix Phone Boot loop Problem

It’s quite an unusual thing that your phone might get stuck on the boot screen. Possibly, it occurs due to two following reasons.

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First, if the device has some bugs, which is causing the problem. In the second case, you have tried to unlock the bootloader to flash custom ROM.

But, you don’t unlock the bootloader in a precise manner. Generally, this issue is known as boot loop, and it requires skilled technician help.

So, if it’s the second case, we highly recommend you seek a professional to solve this matter.

How to Fix Huawei Phones Stuck on Boot Screen?

  • Long press the Power + Volume Up button to turn off the phone, then restart it.
  • Secondly, you can try to Boot into the Safe Mode.
  • Upgrade to the latest firmware update.
  • Wipe the cache partition of the phone.
  • Delete all of the data using Hard Reset.
  • Visit your nearest Huawei care center.

Overheating Problem in Huawei Phones

Fix Phone Heating Problem

Overheating issues can occur due to various reasons. But, the most common scenario is that you have overcharged the device or are playing games for a few hours.

Apart from this, some users notice heat on the back panel.

Here are the following tricks from which you can easily avoid heating issues on Huawei Phones.

How to Fix Heating Issue in Huawei Phones?

  • Don’t overcharge the device and use the original Huawei charger.
  • You can reboot the system by clicking on following the restart process.
  • Deactivate Wi-Fi, GPS location, and Bluetooth when not needed.
  • Close all of the unnecessary background apps.
  • Lastly, you can check for the system update.

Trouble Connecting to Wi-Fi in Huawei Phones

Fix Phone WiFi Problem

Nowadays, the internet has become an integral part of our life in which we can’t live without it in a single instance.

Besides this, you will obtain various information and amazing memes that will make your day happy. But for some reason, the phone isn’t able to connect with the Wi-Fi.

In that situation, you can run down to the quick fix options for the Huawei Phones Wi-Fi connection. Here are the methods!

How to Fix Huawei Phones WiFi Issue?

  • Reboot the system to refresh the connectivity settings.
  • Make sure that you are in the Wi-Fi range.
  • Forget the Wi-Fi network and then reconnect it.
  • Change if there’s any problem with the Router or Modem.
  • Examine the connecting cable of Wi-Fi thoroughly.
  • Finally, you can try to Reset Network Settings.

How to Fix Huawei Phones Keeps Disconnecting from Wifi?

If the Wi-Fi is still disconnecting even after resetting the network settings, then you can try out the following method.

  • Press and Hold the Wi-Fi options.
  • Tap on the Settings button of the preferred network.
  • Select View More choice.
  • Change IP settings from DHCP to Static.
  • Finally, try to re-connect to the preferred network.

Apps Not Downloading from Google Play Store on Huawei Phones

Fix Problems Downloading Apps From Play Store

Generally, you won’t face any difficulties to update and installing apps through Google Play Store.

However, if you are getting troubleshooting during the installation or updating process, the following section will provide quick solutions.

So, without any further ado, let’s begin!

How To Fix Huawei Phones Won’t Install or Update Apps in Google Play Store?

  • Check the Internet connection speed.
  • Restart the device to fix this issue.
  • Go to Settings → Apps → Google Play Store → Storage →  Clear data and Clear cache
  • If the above step doesn’t work out, you have to Force Stop Google Play Store app.
  • Settings → General Management → Date and time → activate Automatic date and time.
  • Check whether the device has enough internal storage or not.
  • Remove all of the google accounts and sign in with your primary Gmail account.

Bluetooth Issues on Huawei Phones

Fix Phone Bluetooth Problem

In the old days, Bluetooth was the sole medium to transfer data wirelessly. But nowadays, Bluetooth is severe to connect different devices.

Though, it’s quite a common problem that it doesn’t connect Bluetooth to a new device.

You don’t need any hassle as we have covered all of the tricks that will help you connect Bluetooth to Huawei Phones in a pretty simple manner.

How to Fix Bluetooth Pairing Problem on Huawei Phones?

  • Bring down the notification barswitch off Bluetooth and then reconnect it
  • Enable the Airplane Mode from the notification panel and turn it off.
  • Restart your Huawei Phones once.
  • Unpair the device and again search the device.
  • Go to SettingsApps Filter options → enable show system appsBluetooth Storage Clean Cache.
  • Check if the device is compatible with your phone.
  • Try to connect with another smartphone or Bluetooth device.
  • You can also try to Reset Network Settings.
  • Update to the latest firmware update.

Text Messages Not Sending in Huawei Phones

Fix Phone Message Problem

The Android ecosystem has various apps from which you can communicate with your loved ones without any hassle.

Besides this, you can start a conversation with your friends and family.

But for some reason, the text (SMS) message is not sent to the contact or you are getting any troubleshooting. In that case, follow this guide.

How to Fix Huawei Phones Can’t Send Text (SMS) Messages?

  • First, restart your device.
  • Make sure SIM is inserted properly.
  • Check the cellular network connection.
  • Confirm that the carrier plan has outgoing SMS service.
  • Long press on Message App → Tap on Force Stop.
  • Delete Message App Data and Cache memory.
  • Reset Network Settings to easily send text messages.
  • If the above trick doesn’t work, contact your service provider.

Here is the method to Clear the Message App cache and data

  • Press and hold the Message App.
  • Tap on the App info.
  • Click on the Storage → Clear Cache and Clear Data.

Network Problem in Huawei Phones

Fix Phone Network Problem

It’s a pretty common problem that the Huawei Phones are not showing network such as No Network Available or Unregistered SIM card, in that case, you can check out the following steps.

How to Fix Internet not working on Huawei Phones?

  • Reboot your Huawei Phones smartphone.
  • Re-insert SIM Card to activate networks from start.
  • Enable and disable the Airplane mode to restrict networks for a few seconds.
  • Enter into the Safe Mode to avoid third-party app access.
  • Reset the Network Connection settings.

Here are some Advanced options.

1. Check Device Network Settings

  • Open the Settings app.
  • Network & Internet Mobile Network.
  • Advanced → Look for “Automatically select network” and turn it ON.

2. Turn OFF the “Roaming mode”

  • Go to the Settings menu.
  • Tap on the Network & Internet → Mobile Network.
  • Uncheck the “Roaming” option.

Huawei Phones Camera Issues

Fix Phone Camera Problem

The camera app sometimes doesn’t work and is stuck on the camera app screen and doesn’t take photos.

Moreover, the native camera app glitches while capturing your life moment. Aside from this, camera issues can occur due to bug issues too.

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In that scene, we will recommend you follow the solution section.

How to Fix Camera Issues on Huawei Phones?

  • Go to the Setting menu.
  • Pick the App management.
  • Look for the Camera app.
  • Head toward the Storage option.
  • Tap on Clear Cache and Clear Data.
  • Come back and click on Force Stop.
  • Look for the latest Android update.
  • Factory Reset the phone.

Huawei Phones Suddenly Turn OFF and Not Turning ON

Fix Phone Reboot Problem

The problem usually occurs when the firmware has some sort of bugs or malware. It could also happen if the internals of the smartphone is damaged.

In the worst-case scenario, you have to take your device to the nearest service center to Turn On Huawei Phones once again.

How to Fix Huawei Phones Keeps Turning OFF randomly?

  • Check whether the phone has any physical or liquid damage.
  • Apply Force Restart by pressing and holding Volume Down + Power key.
  • If it doesn’t work, connect the device to charge and then try Force Restart.

Note: If the physical or software damage, we recommend you to visit a professional ASAP.

Huawei Phones Keeps Restarting

Fix Phone Keeps Restarting Issue

The Huawei Phones is a decent smartphone and the company does a phenomenal job bringing impressive features.

But if you’re device keeps restarting again and again, then it probably due to firmware or UI settings.

If the device is under warranty period, we suggest you replace your unit as soon as possible. But before that, you can try to fix this problem using the following guide.

How to Fix Huawei Phones Keeps restarting Issue?

  • Boot the device into the Safe mode.
  • Plug into the Charger and Force Restart smartphone.
  • Reset all of the Settings for a smooth experience.
  • Last but not least, you can try Factory Reset too.

Ghost Touch Issue on Huawei Phones

Fix Phone Touch Issue

The Huawei Phones have the best display in the market and they deliver an immersive user experience.

Although, some users have noticed that the screen is reacting atomically without giving any touch command. This problem is known as Ghost Touch.

Usually, it occurs due to firmware-related bugs and malware, while it also depends on the unit. Here are some quick fixes that will help you to fix this issue.

How to Fix Ghost Touch on Huawei Phones?

  • First of all, you can try to restart your device.
  • Remove back-cover to avoid accidental touch.
  • Turn ON Accidental touch protection from Display settings.
  • Tun Off Touch sensitivity ( Settings → Display).
  • Change the Navigation bar to Swipe gestures.
  • Update all of the System Apps.
  • Check for the software patch updates.
  • Finally, Factory Reset device.

Huawei Phones GPS Not Working

Fix Phone GPS Issue

GPS makes our lives pretty simple and convenient when you are looking for a particular location.

Although, if you are facing any trouble using the GPS, then check out the following walkthrough.

How to Fix GPS Not working Issue in Huawei Phones?

  • Turn Off and On GPS location button.
  • Switch On and Off Airplane Mode.
  • Disable the Power Saving mode.
  • Go to SettingsLocationModeHigh accuracy mode.
  • Clear Data and Cache of Google Maps.

Huawei Phones Slow Charging

Fix Phone Slow Charging Issue

If you are using a faster charger for a while, you will notice a difference eventually if the phone is being charged slowly. It could be due to defaulted charger or overheating issue.

Here are some tips to solve the slow charging issues.

How to Fix Slow Charging Issue on Huawei Phones?

  • Replace with a new charger.
  • Clean the debris inside the charging port.
  • Upgrade the latest OS for stable charging.
  • Verify whether you are using the original Type-C cable.
  • Only use the original Charger for faster charging.
  • Confirm if the port is damaged.
  • Change the power outlet.

Apps crashing and freezing on Huawei Phones

Fix Apps Crashing Issue

It’s a pretty common scenario where the app froze and forcefully stop working in the android ecosystem smartphones.

But if you are facing app crashing problems constantly, then here are some tutorials to fix this issue to some extent.

How to fix Huawei Phones App Freezing problem?

  • Force Reboot your Huawei phone.
  • Ensure that you are using the latest OS version.
  • Go to settings → Apps → Select the freezing app → Storage → Clear Cache & Data.
  • If the above step doesn’t work, attempt to Factory reset.

Can’t Download Images from WhatsApp on Huawei Phones

Fix WhatsApp Image Not Downloading Issue

Not being able to download WhatsApp images could occur due to numerous reasons.

But the most common reason would be an unstable internet connection or malfunction in the app storage settings.

To overcome this situation, you can do the following things.

  • Check the internet speed and make sure have a proper data plan.
  • Turn Off/On Wi-Fi and cellular data connection.
  • Ensure that the Date and Time are configured precisely.
  • Allow all of the necessary permission for WhatsApp.
  • Head to Settings → Apps → WhatsApp → Storage → Clear Data & Cache.

Common Troubleshooting Steps for Huawei Devices

Common Troubleshooting Steps

You can try the below troubleshooting steps to fix most of the device problems. By applying these steps, you may be able to get your phone back up and running in no time!

Reboot your Huawei Phones

  • Long press the Power Button.
  • Select the Restart option.

Hard Reboot your Huawei Phones

  • Press and Hold Volume Down and Power key for 10 seconds.

Boot your Huawei Phones into Safe Mode

  • Press Power Button for a few seconds.
  • Select the Safe Mode option.
  • That’s it!

Backup Data on Huawei Phones

  • Settings → Accounts & Backup.
  • Click on Back up data.
  • Press on Backup by Google One switch.

Choose the preferred Gmail account from the top-right side.

Factory Reset Huawei Phones

  • Open the Settings Menu.
  • Pick the General Management.
  • Tap on the Reset option.
  • Factory Data Reset → Click on Reset.
  • Finally, press Delete all.

Reset Network Settings on Huawei Phones

  • Go to the Setting app.
  • Tap on the General Management.
  • Click on the Reset choice.
  • Reset Network Settings → Reset Settings.
  • Lastly, tap on the Reset and Confirm.

Wipe Cache Partition on Huawei Phones

  • Long press the Volume Down + Power button to turn off the phone.
  • Next, press and hold the Volume Up + Power key.
  • Release all buttons when the Huawei logo appears.
  • Navigate using Volume keys and select wipe cache partition by Power key.
  • Then, select Reboot System Now.
  • That’s it!


Huawei phones are known for their innovative features and affordability, but they also face some common issues that users encounter.

From battery drain to screen problems, these issues can be fixed by following the steps outlined above. Remember to keep your phone updated, and always take good care of it to avoid any problems in the future.

Alan Griffin

Hey there! I'm Alan Griffin, and you can call me the Tech Savant. Sounds Cool, right? Well, I'm one of the primary editors here, engaged to deliver the cent percent researched processes to get out of the most challenging troubles. Apart from that all, I'm an IT specialist, completed my Software Engineering Course from University of Oregon, United States, and worked ten years for a software company named Intuit Corp.

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